About Us
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Our Mission
Kyle Mills founded Fresh Start Movers in May 2015. Kyle and his team have built a reputation for honesty, integrity and high customer service. Fresh Start Movers is not your average moving company. We are energetic, friendly, polite, respectful and treat each other like family. We love what we do. We genuinely care about every detail that is involved in your move. We are dedicated to providing an exceptional moving experience for every single customer. We are highly trained professionals that know the in’s and out’s of moving. We truly understand the stress our customers encounter during the moving process. We know what works and what doesn’t work to allow your move to be efficient and an enjoyable transition.
Our Core Purposes
Relationships
Reputation is everything. Our team, customers and community come first.
Alignment
We believe self care is just as important as customer satisfaction. Taking good care of ourselves allows us to be attentive, efficient and the best version of ourselves.
Hustle
Every team member truly knows the importance of a 5-star move. This purpose is reflected in everything we do.
Research
We are continually researching and expanding. Our commitment to personal and professional growth allows us to be the best we can possibly be.
Integrity
Our reputation is built and upheld upon doing the right thing. All the time. Especially when no one is watching.
Our Team Values
Here at Fresh Start Movers, we do things differently. Our excellent customer service, outstanding
teamwork, attention to detail and the constant drive to improve has made us Sonoma County’s most
trusted moving company. Moving to a new home is a major life event. We understand that and make
sure you feel at home before you even unpack a box. We make moving as stress-free as possible by
providing above & beyond services for every customer. People trust Fresh Start Movers to enter their
residence, handle their most prized possessions, pack up their memories and move their lives. We have
the lowest claim ratio in the industry, at a remarkable 0%.
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Excellent service from start to finish! Professional, prompt, responsive, and courteous. Couldn't ask for more with a moving company. Marianne M.9/05/2023Exceeding all expectations!!!!Outstanding service! They possessed good energy and vibes. Nowadays that is so hard to find with people who work in the service industry. These guys were on time, kind, efficient and carefully moved each item as if it... read moreExceeding all expectations!!!!Outstanding service! They possessed good energy and vibes. Nowadays that is so hard to find with people who work in the service industry. These guys were on time, kind, efficient and carefully moved each item as if it was their own belongings. Communication was clear and they are very understanding. Will definitely need their help again with our next move! Top Notch Service! read less Katie Z.8/22/2023From my first phone call interaction with Emily at Fresh Start Movers, to our actual move day, the entire business was very helpful and professional. When our Uhaul pick up was delayed, they were very flexible with us and waited... read moreFrom my first phone call interaction with Emily at Fresh Start Movers, to our actual move day, the entire business was very helpful and professional. When our Uhaul pick up was delayed, they were very flexible with us and waited at our meet up spot. Kyle checked in and was very communicative the day of, and dispatched two movers who introduced themselves as Carlos and David, and got to work quickly. They were friendly and obviously knew what they were doing. They basically emptied our 4BDR storage unit in less than three hours. They also took good care of the items I forgot to wrap or made sure once packed, nothing was rubbing or scratching the other items. They were able to load more items into our trailers than we were expecting. We were very happy with our experience and would use them again, as well as recommend them to any family or friends that need moving services. Thank you for make a stressful day for us run smoothly and getting us on the road ahead of schedule! read less Cassandra C.8/17/2023In using Fresh Start Movers found the company on my move here in Oakmont to be a 5 Star experience. Owner actually came to my house for an in person walk through instead of throwing a number out over the... read moreIn using Fresh Start Movers found the company on my move here in Oakmont to be a 5 Star experience. Owner actually came to my house for an in person walk through instead of throwing a number out over the phone. His crew of 5 were on time, highly professional, took great care of both houses, the one I was leaving and my new home. James and his crew walked with me through old house to insure that they packed & moved the agreed upon items. Then walked with me through the new house so that everything was placed according to my plan. And finally, one more walk through to insure that I was happy with everything before the crew left. I highly recommend this company.
D. miller
Santa Rosa read less Dan M.8/17/2023 - They were excellent movers professional would recommend them to everyone Maurice H.8/16/2023Fresh Start Movers were prompt, courteous, careful and listened to what I needed and communicated well. They a little expensive but well worth the money for peace of mind. I highly recommend Fresh Start Movers for any type of move!!! Annie K.8/16/2023These movers were on time, polite, and just extremely efficient with moving my 1-bedroom apartment. They clearly communicated with me the entire time and finished ahead of schedule. Steve M.8/16/2023We moved from downtown SF to Sebastapol and they were amazing. We have moved cross country multiple times and this was by far the best moving experience I have had. Dave H.8/01/2023
- Fresh Start Movers did an amazing job moving my wife and me from our apartment to our new home! Kyle, Jai, and Chris were nothing short of amazing in taking care of our furniture and delicate items. The team arrived... read moreFresh Start Movers did an amazing job moving my wife and me from our apartment to our new home! Kyle, Jai, and Chris were nothing short of amazing in taking care of our furniture and delicate items. The team arrived early in the morning, introduced themselves, and immediately got to work. They took extra care to make sure they did not damage either property by wrapping blankets around doors, rolling carpet to walk on indoors, and generally being careful. This move was one of the most pleasant experiences I had - no stress! The team was professional and courteous. I was concerned about getting a big armoire up the stairs in the new place but the Fresh Start team figured out the best way to take it up and into its new home. Everything was smooth, the team asked exactly where we'd like to set things and performed excellently. The price breakdown was clear and I would recommend them to anyone moving in the Sonoma/Marin County area. Five stars all the way! Thank you Kyle, Jai and Chris for the big help in moving us to our new place! read less Roy T.8/01/2023On time, courteous, friendly, listen to our moving instructions, definitely five stars on everything. Made 2 old ladies have a trouble free move.. Thanks. brenda c.8/01/2023These guys are terrific. On time, friendly and polite. They worked quickly and got the job done! I'd recommend them every time! Patsi S.7/24/2023These guys are terrific. On time, friendly and polite. They worked quickly and got the job done! I'd recommend them every time! Patsi S.7/24/2023
- Tyler and his Fresh Start Movers crew were terrific. They were careful, speedy and just pleasant to be around. My furniture arrived at my new house in perfect condition, and they set up all the rooms in quick order. Highly recommended. Diane C.7/21/2023The crew was fabulous. So kind, courteous and careful! Carlos Jose and Odin! Kathy O.7/20/2023I have moved over 20 times in my life, and Fresh Start is by far the best company I have ever hired. They are courteous, professional, take their time with your possessions and care about proving a positive experience. Hugh M.7/17/2023Everyone was very professional, i couldn't have been happier great people would definitely recommend this company Maurice H.7/15/2023
- They were very professional in every way. Carefully wrapping all my wall hangings, tvs, ect. Showed up on time. Communication was excellent!! I really enjoyed my moving experience with the Fresh Start Mover's. Also carefully wrapping all doors, making sure... read moreThey were very professional in every way. Carefully wrapping all my wall hangings, tvs, ect. Showed up on time. Communication was excellent!! I really enjoyed my moving experience with the Fresh Start Mover's. Also carefully wrapping all doors, making sure to protect everything. I would highly recommend them for your next move! Debbie W read less Debbie W.7/13/2023Freshstart movers did a great job with my recent move.On time and good price! No surprise charges. I actually paid less than they quoted. The two guys who came to do my move were so amazing, professional and respectful of... read moreFreshstart movers did a great job with my recent move.On time and good price! No surprise charges. I actually paid less than they quoted. The two guys who came to do my move were so amazing, professional and respectful of me and my belongings. This company is great to work with and they give EXCEPTIONAL customer service from beginning to end! Thanks read less LISA S.7/08/2023Fresh Start Movers did a fantastic job! James and Jose went above and beyond to ensure my furniture was safely wrapped and handled with care. The moving truck was in great condition, the blankets they wrapped with all looked brand... read moreFresh Start Movers did a fantastic job! James and Jose went above and beyond to ensure my furniture was safely wrapped and handled with care. The moving truck was in great condition, the blankets they wrapped with all looked brand new and clean. They worked nonstop on one of the hottest days of the year and had a great attitude the whole time, really enjoyed the rapport with both of them. Kyle was spot on with the quote he gave me for pricing and time it would take to move the items I needed. He was so friendly on the phone and transparent about what to expect. I have had bad experiences with movers before, quoting one price and then tacking on a bunch of extra charges upon arrival/moving day. This was the easiest move I have ever had. Thank you so much Kyle, James and Jose! I will absolutely use Fresh Start Movers for my next move and recommend to all my friends and family. read less Tamara K.7/07/2023Absolutely, hands down the best company I could have used for my move. The lead guys were organized, professional, supportive, and friendly, all of which filtered down to the entire crew. They loaded my 3 BDRM home and... read moreAbsolutely, hands down the best company I could have used for my move. The lead guys were organized, professional, supportive, and friendly, all of which filtered down to the entire crew. They loaded my 3 BDRM home and drove 50 miles and unloaded, setup, and helped me with lifting items that weren't even associated with my move. Probably the best experience I have ever had with ANY service provider. I'd give six stars if possible. Cheers! read less Phillip S.7/07/2023
- Fresh Start was recommended by a friend who moved with them, and spoke highly of the experience. Kyle came out and gave a quote which was competitive. The team showed up on time, communicated well and were efficient.... read moreFresh Start was recommended by a friend who moved with them, and spoke highly of the experience. Kyle came out and gave a quote which was competitive. The team showed up on time, communicated well and were efficient. I was happy with the overall experience and definitely recommend them to take some of the stress of moving off your plate and in their capable hands. read less Wendy B.7/06/2023These guys were awesome! William C.7/06/2023These movers know what they are doing and are professional and fast! Not to mention how nice they are. I have used them twice and plan on calling again for any more moves that come along. Jennifer L.7/06/2023Thank you to James and crew for our great move on Monday! The young men were helpful, courteous, and ready to accommodate our every need. Kyle even came back the next day to move a forgotten item in his pickup! Karen B.6/30/2023
- Tyler and team were fantastic! They were all very nice, professional, and did a great job with our move. Everything was handled carefully and the team brought everything they needed to complete our move. The process was quick and painless.... read moreTyler and team were fantastic! They were all very nice, professional, and did a great job with our move. Everything was handled carefully and the team brought everything they needed to complete our move. The process was quick and painless. I would absolutely hire them again. read less Lauren R.6/21/2023We've used Fresh Start movers 2 times in this last few months to move 2 households. They are very responsive, professional and hard working. They showed up ready to work and got right to it. One house... read moreWe've used Fresh Start movers 2 times in this last few months to move 2 households. They are very responsive, professional and hard working. They showed up ready to work and got right to it. One house had not been completely packed by the time they showed up and they were more than willing to help finish packing without slowing down. Both times Kyle has been there to set everything up and work with the situation of packing and moving 2 houses. We had same crew on 2 moves and it was nice to see familiar faces and knowing we were getting the same experience both times and not having to worry about poor handling of boxes or furniture. Nothing was broken and they placed things were we asked Highly recommend them if you need a mover. The value is well worth it. read less Jasmine W.6/18/2023It's not just that they are very professional and efficient, but also a pleasure to work with. I highly recommend them and would use them again for sure. Melanie B.6/13/2023It's not just that they are very professional and efficient, but also a pleasure to work with. I highly recommend them and would use them again for sure. Melanie B.6/13/2023
- The movers were so kind and considerate. Moving elderly, ill relative and they took care with her items and were very solicitous about what was trash and what she wanted to keep. Juan and Carlos were our movers, but everyone... read moreThe movers were so kind and considerate. Moving elderly, ill relative and they took care with her items and were very solicitous about what was trash and what she wanted to keep. Juan and Carlos were our movers, but everyone I spoke with was so kind. It was more than estimated, but that was due to extra items I was not able to let them know about in advance. They took items to our storage space and completed the move without us needing to be there - very helpful for us.
Highly recommend for any North Bay move. read less Hilary F.6/03/2023As good as a move can possibly be! This is not a company--this is a group of fine people who care about other people, and who know how to do a hard, stressful job without losing those qualities. They did... read moreAs good as a move can possibly be! This is not a company--this is a group of fine people who care about other people, and who know how to do a hard, stressful job without losing those qualities. They did the job extremely well. It cost me a little more per hour than other movers I could have engaged, but I knew when first talking with Kyle to find out their rates and availability that working with them would be a gift to myself. I have moved 6 times. These good, skillful, intelligent people are as good as it gets. read less E. W.5/29/2023Jai Hernon and Hector did an amazing job
They were on time and under the quote. This is the second time I've used Freshstart and will recommend them to everyone I know who is moving. Santa Rosa company with outstanding employees... read moreJai Hernon and Hector did an amazing job
They were on time and under the quote. This is the second time I've used Freshstart and will recommend them to everyone I know who is moving. Santa Rosa company with outstanding employees THANK YOU read less Lisa S.5/27/2023I am very happy to recommend Fresh Start Movers to anyone considering a move, whether large or small. They will even mover furniture ready for laying new carpets which is rare. Most companies will not help you at all unless... read moreI am very happy to recommend Fresh Start Movers to anyone considering a move, whether large or small. They will even mover furniture ready for laying new carpets which is rare. Most companies will not help you at all unless you are going to use their moving vehicle. Kyle the owner of Fresh Start Movers was so very helpful and I am very grateful to him. I have used them twice now - the first time it was to move furniture out of two rooms into a third and then two days later, come back a reverse everything . On both occasions Kyle sent Casey & Chris. They were wonderful with a great attitude. They arrived on time and were very pleasant and caring to work with. They took great care of my furniture and my newly painted walls. Kudos to Kyle and his crew. read less Robin O.5/03/2023 - What a great, professional group of young men! They had a newer member on our move and the rest of the team was really good and patient showing him the proper way to do the packing and he was very... read moreWhat a great, professional group of young men! They had a newer member on our move and the rest of the team was really good and patient showing him the proper way to do the packing and he was very receptive to their guidance- Ramon, I hope he becomes one of your regulars. James, KC and Cameron were all super professional, courteous and they did take great of everything for us. HIGHLY recommend this company! read less Erika A.5/01/2023We have used Fresh Start Movers about 5 times for various moves. Always professional, on time, personable, careful and accommodating!! I would totally recommend Fresh start movers. From the owners down to the employees this is a first class business! Denise O.5/01/2023I am honored to be able to recommend Fresh Start Movers to anyone thinking of moving whether it's a full fledged move to another occasion. Or just moving heavy furniture to another room. Kyle & Chris moved some heavy furniture... read moreI am honored to be able to recommend Fresh Start Movers to anyone thinking of moving whether it's a full fledged move to another occasion. Or just moving heavy furniture to another room. Kyle & Chris moved some heavy furniture for me, they arrived on time, came prepared, and clearly wanted to please. Well done Fresh Start Movers. read less Robin O.4/29/2023If you are looking for a moving company, you should consider Fresh Start.The owner is young, energetic, aware of the stress moving can cause, andhe hires quality employees. We had Femi, Jose, Roman, and Sebastian. Eachof them introduced themselves to... read moreIf you are looking for a moving company, you should consider Fresh Start.The owner is young, energetic, aware of the stress moving can cause, andhe hires quality employees. We had Femi, Jose, Roman, and Sebastian. Eachof them introduced themselves to me and they didn't display any sort of anattitude during the entire 8 hours. Nice people. They asked me and my wifemany times if there was anything that needed to be moved again. The owner, Kyle, has trained his guys to be conscientious and personable. Plus ,they are all very strong, which doesn't hurt!! These guys take care of your belongings, wrapping and taping, moving carefully etc. And the cost $$ ??My estimate for a move across county was higher than Kyle's invoice.In conclusion, I'd give 10 stars ! I was impressed, thank you, Kyle et al. read less Karl R.4/29/2023
