Request a Quote
Frequently Asked Moving Questions
Gratuity is never required but is greatly appreciated. If you felt that the movers were careful, efficient and attentive a tip is a nice way to thank your movers for a job well done. In a case where you can’t leave a tip, a great option is to give your movers a good review or refer them to friends/family.
Always. We wrap all your furniture with our thick high-quality moving blankets and shrink wrap prior to moving your items in our moving trucks.
Yes, of course. We recommend to have a well thought out plan of where you would like your furniture to go before the movers arrive to your new home. This will save you time and money.
Yes, we provide wardrobe boxes that are free of use. We just need them back after the move is complete.
Yes, with some restrictions. We do not reassemble pool tables, home gyms, play sets, or trampolines. Pro tip: Our crews may ask you to sign a waiver when reassembling certain items – it’s meant to protect both you and our crews, but always feel free to call the office if you need more information.
Every move is unique. Depending on the size of your home, walking distance, stairs, etc. Will determine how many movers are required for each move.
Typically an in-home estimate takes between a 1/2 hour to an hour of your day.
It is always better to plan ahead. The 1st and last week of a month get very busy. We recommend at minimum two weeks in advance.
The crew leader will bring his iPad/smartphone. When the move is complete you will sign them out and digitally complete the transaction. Our preferred method of payment is debit/credit card or cash. Unfortunately we can not accept checks.
Of course, the move will go ahead as scheduled.
Pets, ammunition, firearms, gasoline, propane tanks, paint, spray cans, jacuzzis, anything flammable.
- James and team were incredible! 5 guys showed up on time, took great care with everything, stayed calm and were extremely professional. Highly recommended. Thank you so much!Margaret M.2/06/2025From start to finish, Fresh Start Movers' performance was top-notch. Kyle was unable to make a home visit for the quote in time for my move, so at his suggestion I walked him around our home via FaceTime, which worked... read moreFrom start to finish, Fresh Start Movers' performance was top-notch. Kyle was unable to make a home visit for the quote in time for my move, so at his suggestion I walked him around our home via FaceTime, which worked great. From the very beginning Kyle was professional, courteous, down-to-earth, and clearly knew what he was doing, asking all the right questions. Communication throughout the process was consistent and spot-on. They were even able to adjust the schedule last minute to beat the rain. On moving day, a crew of seven team members showed up on time, ready to work with both a large beautiful new truck and a medium-sized truck. The lead, Tyler, walked me through the process, which matched what Kyle had explained to me, everything was transparent, professional, and made good use of technology. The care, speed, and efficiency with which the team worked was outstanding to say the least. I was hesitant to hire movers after hearing horror stories from friends and family who had used other services, but Fresh Start Movers couldn't have performed better. Although the overall cost came in higher than quoted, this was 100% due to me adding more work to their plate on the fly. They were more than happy and able to take on the extra work including taking apart furniture and moving many more items than I originally pointed out to Kyle. On top of all that, the moving team not only worked tirelessly and at a fast pace for 8 hours, but they did it with smiles and politeness. It was clear that this crew enjoyed working together and took pride in their work, which is a sure sign of a well-run operation. As a business owner of a sizable construction company with dozens of employees, and someone who hires many subcontractors throughout the year, finding a business like this is gold. Anytime we need something moved, Fresh Start will be our first and only call. We are already recommending them to all our friends and family. Thank you so much to the entire Fresh Start Movers team, you made our move painless and easy! Keep up the amazing work! read lessLuke M.2/04/2025Casey and the guys were wonderful. It was a quick and flawless move. The best movers we’ve ever used!David C.2/01/2025My faith is restored in mankind with these guys! From start to finish they were respectful, responsible, careful and kind. They had a good pace and knew what they were doing. From having everything they might need hanging and accessible... read moreMy faith is restored in mankind with these guys! From start to finish they were respectful, responsible, careful and kind. They had a good pace and knew what they were doing. From having everything they might need hanging and accessible in the truck to clean up. James and Ramses were our movers and they were wonderful. From the first phone call, Kyle confidentally promised me a 5 star experience and took the stress out of the move (which is hard to do with someone who has not seen the best side of subcontractors). I expected ridiculous prices to follow and they did not..... they were absolutely reasonable making this a high value experience! My husband and I will use them always going forward no matter where we live! I rarely post such glowing reviews as I am realistic, realize value of $$ and analytical - but these guys are old fashion level of quality service. YAY! read lessGilbert F.2/01/2025
- Great guys! Would recommendAshlie D.1/29/2025These guys were excellent! Fast, thorough, careful with equipment and our home. Friendly service, would hire again.Darren A.1/25/2025amazing crew worked fast and efficiently. very nice guys! would recommend to anyone.Shaylee R.1/24/2025The best movers in town. Really careful. Twice they’ve come in under estimate. They have a well-deserved reputation as the best movers in Sonoma County.Stephen B.1/24/2025
- Adrian and Chris were amazing! They made my day so much more easy and better. They were thoughtful, kind, friendly, and supportive. They were incredibly professional, efficient, and careful with all of my belongings. From start to finish, their... read moreAdrian and Chris were amazing! They made my day so much more easy and better. They were thoughtful, kind, friendly, and supportive. They were incredibly professional, efficient, and careful with all of my belongings. From start to finish, their communication was excellent, and they went above and beyond to ensure the move went smoothly. They handled heavy furniture and delicate items with equal care, and nothing was scratched or damaged. It was a great day and they came with great energy! It was awesome and I’m so appreciative of them! read lessCorey V.1/21/2025
Five star company for sure, the moving guys arrived right on time, they were fast, efficient, knowledgeable and very helpful. Made the move with no problem exactly what I asked for. I will definitely use this company again. Thank... read moreFive star company for sure, the moving guys arrived right on time, they were fast, efficient, knowledgeable and very helpful. Made the move with no problem exactly what I asked for. I will definitely use this company again. Thank you for a job well done. read less
Karen S.1/21/2025Amazing company. They did an incredible job packing our Pods. Very quick, professional & skilled. I couldn’t believe they were able to fit everything. Highly recommend them for your moving needs.Yasi A.1/07/2025Courteous, efficient, personable, and conscientious. Best moving experience ever.astra a.12/28/2024 - This moving team is absolutely phenomenal in every single way. James, Jake, Trey, and Nick did a wonderful job with communicating, and getting us set up just right, while being the kindest, most courteous people you could ever hope to... read moreThis moving team is absolutely phenomenal in every single way. James, Jake, Trey, and Nick did a wonderful job with communicating, and getting us set up just right, while being the kindest, most courteous people you could ever hope to meet. They are so friendly and fun that they make it feel like your friends are helping you move, and they’ve incredibly professional and conscientious. The company owner, Kyle, also took his time when he came to our house to give us the estimate to really get a thorough understanding needed. Anytime you are ever in need of help with moving anything, this is the team, hands-down. read lessJessica W.12/21/2024Super friendly and professional! I would highly recommend and will continue to use Fresh Start Movers. They moved a piano for us and did a great jobErik M.12/20/2024Second time using Fresh Start! This morning Kyle and Jose loaded my upstairs 1-bedroom apartment into two “U-Box” containers quickly and efficiently, and were very pleasant to deal with! They listened attentively to my suggestions about some rather rickety pieces... read moreSecond time using Fresh Start! This morning Kyle and Jose loaded my upstairs 1-bedroom apartment into two “U-Box” containers quickly and efficiently, and were very pleasant to deal with! They listened attentively to my suggestions about some rather rickety pieces of old furniture, and were very accommodating when I wanted one of the containers partly rearranged at the end to make me feel more confident about my framed artwork making the trip to Portland in good shape. Nice guys, and all my communications with Fresh Start have been great. Thanks! read lessColleen B.12/19/2024Friendly, hard working staff who care! I’ll be calling them up if I ever move again!Kelly M.12/18/2024