CITY, ST MOVERS
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CITY, ST MOVERS
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Our Blog
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Our Client Feedback
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This was my first experience hiring and working with a moving company, and I couldn't have been more pleased with Fresh Start Movers if I'd tried! From the beginning the team that Kyle and James put together were simply marvelous.... read moreThis was my first experience hiring and working with a moving company, and I couldn't have been more pleased with Fresh Start Movers if I'd tried! From the beginning the team that Kyle and James put together were simply marvelous. They were courteous, highly professional, well trained and best of all, easy going and easy to communicate with. They were very careful with all the furniture I'd hired them to help move, especially the custom dining room table and chairs that were my grandparents, and precious to me. I never felt that they rushed anything, yet they were also very efficient and didn't waste time. I throughly enjoyed working with them, and the next time I move, they are absolutely getting my business!! read less
Jeyn J.6/30/2022The guys at Fresh Start Movers are reliable, efficient, careful and friendly. And the owner Kyle is very professional, organized and cares about delivering the best customer service. They made my move a breeze!
Nickole R.6/26/2022The whole process from start to finish was excellent. We received a fair estimate and it was easy to book the move. We received a reminder the day before and then were notified before the trucks came. The actual moving... read moreThe whole process from start to finish was excellent. We received a fair estimate and it was easy to book the move. We received a reminder the day before and then were notified before the trucks came. The actual moving crew did an excellent job, very courteous and helpful. They took great care especially on items that were valuable and protected the house. Really great team!
Would highly recommend this company and shout to the moving crew! read lessMelanie W.6/23/2022Right from the start the level of professionalism was top notch! Emily was so polite and friendly and very efficient. My move was confirmed and I was given a 13min heads up on their arrival. They were on time and... read moreRight from the start the level of professionalism was top notch! Emily was so polite and friendly and very efficient. My move was confirmed and I was given a 13min heads up on their arrival. They were on time and moved the entire house in a very efficient manner. All 4 guys were very friendly and polite. I would most certainly use them again!! read less
Karla B.6/17/2022 -
These movers were INCREDIBLE! Super nice and professional and really went above and beyond to ensure our move was as smooth as possible. They're a great team, I would recommend them 100% of the time!
Roheeni Y.6/10/2022You guys are the best movers in town! A very Professional and kind group of men working together to get the job done fast and efficiently. I was impressed with the hustle and care that they provided throughout the... read moreYou guys are the best movers in town! A very Professional and kind group of men working together to get the job done fast and efficiently. I was impressed with the hustle and care that they provided throughout the whole move. Most importantly they really listened. I would recommend this company to anyone I know and I will be using them in the future. Thank you for making my experience a great one! read less
Raquel B.6/04/2022Fresh Start Movers was absolutely amazing!! They relieved so much stress as my family moved across the country! Kyle was kind and organized! The movers were punctual, attentive, professional and hard-working while being efficient with their time! Thank you... read moreFresh Start Movers was absolutely amazing!! They relieved so much stress as my family moved across the country! Kyle was kind and organized! The movers were punctual, attentive, professional and hard-working while being efficient with their time! Thank you Fresh Start Movers! You were awesome! read less
Krista S.6/03/2022AMAZING!! They went above and beyond to take care of each piece they loaded. I appreciated them soo much! And they were quick!
Elizabeth S.6/02/2022 -
This company is reliable, timely, and efficient!! Thank you to Fresh Start Movers for loading every square inch of our POD as we get ready to move across the country. You relieved tons of "moving stress" with you... read moreThis company is reliable, timely, and efficient!! Thank you to Fresh Start Movers for loading every square inch of our POD as we get ready to move across the country. You relieved tons of "moving stress" with you professional hard work!! Thanks guys!! read less
Krista S.5/21/2022Fresh Start Movers was GREAT for my rather unusual "moving things to and from storage" move. They were fast, friendly, and efficient. Couldn't be happier. Thanks!
Melinda M.5/14/2022By far the best moving company we have ever used! All the movers were so personable and polite. They treated our things with such care and respect. Highly recommend them to anyone moving!
Stephanie P.5/05/2022From the booking to when the truck pulled away, it was a great experience. Nice guys who work quickly and seem to enjoy their work. I could go on and on about how glad I am I called these guys.... read moreFrom the booking to when the truck pulled away, it was a great experience. Nice guys who work quickly and seem to enjoy their work. I could go on and on about how glad I am I called these guys. If you're hiring movers, it just doesn't get any better than Fresh Start. read less
Christopher H.4/29/2022 -
Movers were on time and were very professional and handled my belongings with care. Good workers.
Mike H.4/26/2022Am so grateful for the helpful and careful move with Fresh Start. These two young men made a stressful task as easy for me as possible. Great job. Will definitely recommend. Thx.
Helen B.4/19/2022Let me start by saying how impressed me and my fiance were with Kyle and his office staff. Any questions or concerns we had were addressed immediately. Fresh Start kept us updated and even changed our move date and location... read moreLet me start by saying how impressed me and my fiance were with Kyle and his office staff. Any questions or concerns we had were addressed immediately. Fresh Start kept us updated and even changed our move date and location without any trouble at all. On our move day, James showed up with his team of 3 guys and the 4 of them had us moved out of our 3 story house in about 2.5 hrs. Once we got to the new house, James and his team walked through the property with us and took note of which room we decided was which. James and his team quickly, carefully and professionally unloaded and unwrapped all of our furniture (yes, they bubble wrapped and covered our furniture with moving blankets!) in the correct room per piece. Once everything was done, James went over every minute of the move and the cost breakdown on the Fresh Start Ipad. 100% transparent. No hidden fees, no crazy charges. Just 100% open and honest communication. The best part? We came in under estimate. 10/10 highly recommend. Ask for James. He is the best! read less
Corbin H.4/17/2022Reliable, efficient, and friendly movers. Good value and care about your belongings. Everything went smoothly.
Lisa E.4/16/2022 -
I've moved twice with Fresh Start Movers. They are a joy to work with. First time very big move involving pickups at multiple locations. They were respectful of all my belongings. I didn't hesitate to call them again for the... read moreI've moved twice with Fresh Start Movers. They are a joy to work with. First time very big move involving pickups at multiple locations. They were respectful of all my belongings. I didn't hesitate to call them again for the next move. Two years later I got to work with the same lead mover. They listen, watch what they are doing, and simply make the move GREAT! read less
Marianne D.4/05/2022Thank You FRESH START MOVERS! You guys were so nice on the telephone we decided to have you help with a recent move! Everything went so smooth that I will recommend you to everyone I know who... read moreThank You FRESH START MOVERS! You guys were so nice on the telephone we decided to have you help with a recent move! Everything went so smooth that I will recommend you to everyone I know who is moving. Your kindness and care came across when our family needed help! Thank you again! read less
Jo A.4/02/2022The Fresh Start movers were very organized, careful and thoughtful. All the furniture was moved to exactly where I wanted. They even moved all my potted plants. I would definitely recommend using there services. Thanks Fresh StRt Movers.
Linda N.3/30/2022Fresh Start Movers are the best! Emily in the office was thorough and speedy with responses to a ton of questions I had. The crew turned up on time and clearly explained how they charge. They blanket wrapped EVERYTHING... read moreFresh Start Movers are the best! Emily in the office was thorough and speedy with responses to a ton of questions I had. The crew turned up on time and clearly explained how they charge. They blanket wrapped EVERYTHING - even the door frame. They were SO fast - and super detailed (even helped me center my rug). Plus friendly and courteous to boot. Made moving day super easy and carefree. I’ll definitely hire them again. read less
Kathryn G.3/24/2022 -
This is the second time I hired Fresh Start Movers and I am just as pleased with the experience this time as I was the first time they moved me!
The need to move was sudden and unexpected, and the move... read moreThis is the second time I hired Fresh Start Movers and I am just as pleased with the experience this time as I was the first time they moved me!
The need to move was sudden and unexpected, and the move itself was complicated. We needed to blend two apartments into one already furnished house and two separate storage units. What moves where, what goes to storage and what stays, and to which storage unit? Adding to the difficulty, a couple of weeks ago we had no idea we'd be moving, and everyone works, we were not as prepared as we'd hope to be. We were not completely packed, not entirely organized, not even close to 100% ready. It didn't matter. They showed up on time, listened to what we needed, and expertly completed the job in less time than we'd budgeted for saving us some money.
In addition to the moving skills, every member of the crew were professional in every way. They worked incredibly hard and fast, but were also careful with our belongings and nice to be around. I don't have one complaint or criticism, they were wonderful!
Kyle is the person who will estimate the cost of your move and set the appointment. He's also a pro in every way. He gave us an honest assessment of the cost based on the size of the job and the number of movers needed so that there wouldn't be any surprises when it came time to pay. He responds quickly to questions and concerns with affable kindness and trustworthy answers.
I hope to not move again for many years, but if I have to move I will only ever hire Fresh Start Movers. read lesssandra m.3/23/2022Look no further! Seriously - Fresh Start Movers were the best. Emily in the office was thorough and speedy with responses to a ton of questions I had. The crew turned up on time and clearly explained how they charge.... read moreLook no further! Seriously - Fresh Start Movers were the best. Emily in the office was thorough and speedy with responses to a ton of questions I had. The crew turned up on time and clearly explained how they charge. They blanket wrapped EVERYTHING - even the door frame. They were SO fast - and super detailed (even helped me center my rug). Plus friendly and courteous to boot. Made moving day super easy and carefree. read less
Kathryn G.3/23/2022Kyle and the two guys he brought with him were so professional and helped us move our items quickly. They had everything they would need prepared, and even had extra furniture blankets for purchase, and wrapped our items to protect... read moreKyle and the two guys he brought with him were so professional and helped us move our items quickly. They had everything they would need prepared, and even had extra furniture blankets for purchase, and wrapped our items to protect them, something we wouldn't have thought about doing. 5 stars, would absolutely recommend, and will use them for our next move.
- Ben & Nicole read lessJr L.3/21/2022This is the second time I hired Fresh Start Movers and I am just as pleased with the experience this time as I was the first time they moved me!
The need to move was sudden and unexpected, and the move... read moreThis is the second time I hired Fresh Start Movers and I am just as pleased with the experience this time as I was the first time they moved me!
The need to move was sudden and unexpected, and the move itself was complicated. We needed to blend two apartments into one already furnished house and two separate storage units. What moves where, what goes to storage and what stays, and to which storage unit? Adding to the difficulty, a couple of weeks ago we had no idea we'd be moving, and everyone works, we were not as prepared as we'd hope to be. We were not completely packed, not entirely organized, not even close to 100% ready. It didn't matter. They showed up on time, listened to what we needed, and expertly completed the job in less time than we'd budgeted for saving us some money.
In addition to the moving skills, every member of the crew were professional in every way. They worked incredibly hard and fast, but were also careful with our belongings and nice to be around. I don't have one complaint or criticism, they were wonderful!
Kyle is the person who will estimate the cost of your move and set the appointment. He's also a pro in every way. He gave us an honest assessment of the cost based on the size of the job and the number of movers needed so that there wouldn't be any surprises when it came time to pay. He responds quickly to questions and concerns with affable kindness and trustworthy answers.
I hope to not move again for many years, but if I have to move I will only ever hire Fresh Start Movers. read lessSandra M.3/19/2022 -
Moving stinks. But I have to admit it was easier after I called these guys on a recommendation from my realtor... Fresh Start Movers were amazing. The gentlemen that moved us were professional, friendly, courteous and incredibly careful. Had... read moreMoving stinks. But I have to admit it was easier after I called these guys on a recommendation from my realtor... Fresh Start Movers were amazing. The gentlemen that moved us were professional, friendly, courteous and incredibly careful. Had it done quicker than expected. Emily the receptionist was awesome as well made changes to my move without any problems or attitude. I would highly recommend this company for any kind of move. read less
Susan V.3/15/2022Moving stinks. But I have to admit I called these guys on a recommendation from my realtor... Fresh Start Movers were amazing. The gentlemen that moved us were professional, friendly, courteous and incredibly careful. Had it done quicker than... read moreMoving stinks. But I have to admit I called these guys on a recommendation from my realtor... Fresh Start Movers were amazing. The gentlemen that moved us were professional, friendly, courteous and incredibly careful. Had it done quicker than expected. Emily the receptionist was awesome as well made changes to my move without any problems or attitude. I would highly recommend this company for any kind of move. read less
Susan V.3/15/2022From the first phone call to the last item moved into my new space, Fresh Start Movers were kind, professional and considerate.
I moved my skin care business to a new location in Downtown Santa Rosa. I obtained quotes from... read moreFrom the first phone call to the last item moved into my new space, Fresh Start Movers were kind, professional and considerate.
I moved my skin care business to a new location in Downtown Santa Rosa. I obtained quotes from 3 businesses, Kyle of Fresh Start Movers was the only person who took the time to come out and meet me in person to find out what needed to be done. Kyle took the time to listen to my concerns & requests about specific pieces of furniture and let me know how they would be transporting my items.
I was very impressed with the amount of consideration and care they planned - and then actually did - put into moving my items.
In addition to my boxes, cabinets and carts, I had 2 oversize pieces and a glass display cabinet. Everything was carefully wrapped, secured and made it in one piece without any dents, dings or scratches. The fellas who came out to perform the move were kind, considerate and happy. To me, happy employees say a lot about the culture of a business.
Fresh Start made the entire process easy & stress-free. The next time I need to move my home or business, they'll be my first choice.
UPDATE 03/04/2022
I needed to move my mom from Napa to Santa Rosa and I contacted Fresh Start Movers immediately. We had hiccups with my mom's move-in date needing to be rescheduled three times and Fresh Start Movers remained kind and understanding each time I needed to reschedule.
I assisted my mom with her move and I was on site for the entire process. As with my initial experience, they gave the same care with my mom's items. The staff is kind, friendly, and professional. My mom gets a lot of anxiety with moves and knowing that her items were carefully handled allowed her to relax - if you have an anxiety-prone nervous system, you know that is HUGE.
Fresh Start Movers understands the meaning of customer service and I continue to recommend them. read lessAlison P.3/04/2022This was the easiest and least stressful move I have ever done and believe me there have been many. I was able to book my date very quickly. The owner Kyle confirmed my move the night before and was very... read moreThis was the easiest and least stressful move I have ever done and believe me there have been many. I was able to book my date very quickly. The owner Kyle confirmed my move the night before and was very nice. He rented an extra smaller truck because the street we moved from was so steep and narrow. James and his crew arrived on time. They were all super cool and extremely helpful. It couldn't have gone better. Price was reasonable and I highly recommend them for local moves in Santa Rosa. read less
Felicia P.2/28/2022 -
I coordinated this local move in Santa Rosa from out of state. Kyle the owner went above and beyond to go over the pre-move inventory list to get me the correct quote. Emily, the representative on the phone, was very... read moreI coordinated this local move in Santa Rosa from out of state. Kyle the owner went above and beyond to go over the pre-move inventory list to get me the correct quote. Emily, the representative on the phone, was very responsive! I received a confirmation call the day before and texts telling me they were on their way and when they arrived. The two men arrived promptly during the time frame promised. They first did a walk through to see everything needed to move and asked questions which lead me to remember I had forgotten our storage unit. They always responded courteously and with a “not a problem”. They asked towards the end if two trips might be needed would that be okay. But in the end, they were able to get it all in one load. They unloaded, asking where to put everything and once it was in, asked if they could help move anything again for us. These two men, Lucas and Kia, worked with integrity and quickly. I HIGHLY RECOMMEND this company!! read less
Mary A.2/25/2022I chose Fresh Start Movers for several reasons: Five Star reviews, I immediately liked and trusted Kyle, the owner, the first time I met him, and I was making a fresh start in my life so it was serendipitous... read moreI chose Fresh Start Movers for several reasons: Five Star reviews, I immediately liked and trusted Kyle, the owner, the first time I met him, and I was making a fresh start in my life so it was serendipitous that this was the company name . Moving Day the crew was right on time. Throughout the day they were upbeat and very careful with every single item. They were also checking in on me throughout the day, making sure that I was sitting down and taking a rest. Moving Day can be a hassle and sometimes things go awry but with Fresh Start Movers that wasn't true. Yes, we were all tired at the end of that day but the crew was still upbeat, careful and thoughtful. All around I'd highly recommend that you choose Fresh Start Movers. read less
Faye S.2/20/2022They did a great job. Showed up on time & got it done in half the estimated time. I will call them for my next move.
Cheryl B.2/19/2022From scheduling to day of the move they were great . The crew was very professional, respectful and fast. The handled all of things with great care . I hope I don't have to move ever but if I do... read moreFrom scheduling to day of the move they were great . The crew was very professional, respectful and fast. The handled all of things with great care . I hope I don't have to move ever but if I do id call them for sure. Great crew . read less
Kim G.2/18/2022 -
These guys are very hard working and professional! They were polite, fair and efficient. Highly recommend!
Marisa S.2/13/2022From the first phone call through the final delivery of our home's belongings, Fresh Start Movers were professional, responsive, and a pleasure to work with. My initial call was met with details of their process, what options were available, and... read moreFrom the first phone call through the final delivery of our home's belongings, Fresh Start Movers were professional, responsive, and a pleasure to work with. My initial call was met with details of their process, what options were available, and a no-pressure level of professional communications. A quote was provided and I as the customer felt I could control how the move could be executed. During the organization phase, my questions were responded to promptly and honestly. On the day of the move the crew leadership was professional, courteous, and efficient, taking the steps to assure the level of care was first and foremost, as was most of the crew. If you are looking for an honest company, look no further. read less
Robert C.2/08/2022Very professional, polite and responsive to the changing situations of our move. Didn't waste a minute, worked the entire 3 hours. So helpful in putting the furniture and other belongings in place. Would use them again without question.
Ken S.1/29/2022My entire experience with the Fresh Start team was positive from beginning to end. It was easy to set up my moving-day appointment, and my moving day went smoothly. The crew was prompt, efficient, and careful with all the belongings... read moreMy entire experience with the Fresh Start team was positive from beginning to end. It was easy to set up my moving-day appointment, and my moving day went smoothly. The crew was prompt, efficient, and careful with all the belongings that they moved. Kyle was responsive and communicative. Overall a low stress process as far as moving goes! read less
Lauren P.1/24/2022